Privacy Policy

Introduction

Hyzer HQ LLC ("Hyzer HQ," "we," "us," or "our") operates the website www.hyzerhq.com and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Your Personal Data will never be sold to any party for any reason.

Information We Collect

Personal Data

When you create an account or use our Service, we may collect the following personal information:

• Name (first and last)
• Email address
• Phone number (optional)
• Location information (city, state, zip code, country)
• PDGA number (Professional Disc Golf Association member number)
• Profile photograph
• Social media links (Instagram, Facebook, website)
• Sponsorship and achievement information

Financial Data

When you make payments or receive payouts through our Service, we collect:

• Payment method information (processed securely through Stripe)
• PayPal email address (for withdrawals)
• Account balance information
• Transaction history
• Points balance and redemption history

Tournament and Activity Data

When you participate in tournaments through our platform, we collect:

• Tournament registration information
• Division selections
• Scores and performance data
• Placement and standings
• Payout amounts

Usage Data

We automatically collect certain information when you access our Service:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Login history and session data
• Referring website

Location Data

We may collect and process location information:

• City, state, and country from your profile
• Event location coordinates for mapping functionality
• Search preferences for finding nearby events

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Our cookie consent system allows you to manage your preferences across three categories:

Essential Cookies

These cookies are necessary for the Service to function and cannot be disabled. They include:

• Session cookies for authentication
• Security cookies to prevent fraud
• Functionality cookies for site features

Analytics Cookies

With your consent, we use analytics cookies to understand how visitors interact with our Service:

• Google Analytics for usage insights
• Performance monitoring
• Error tracking

Marketing Cookies

With your consent, marketing cookies may be used for:

• Personalized content recommendations
• Advertising relevance

You can manage your cookie preferences at any time through the cookie consent banner or by adjusting your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To create and manage your account
• To process tournament registrations and scores
• To process payments, payouts, and withdrawals
• To send transactional communications (registration confirmations, payment receipts, payout notifications)
• To send promotional communications (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address fraud and security issues
• To analyze usage patterns and improve user experience
• To comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary to fulfill our agreement with you (e.g., account management, tournament services, payment processing)
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, security, service improvement)
• Consent: Processing based on your explicit consent (e.g., marketing communications, analytics cookies)
• Legal Compliance: Processing necessary to comply with legal obligations (e.g., financial record keeping, tax requirements)

Information Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• Public Profile: If you enable public profile visibility, your name, photo, location, PDGA number, and tournament history may be viewable by others
• Tournament Results: Tournament scores, standings, and results are publicly displayed as part of the competitive nature of disc golf events
• Service Providers: We share data with trusted third parties who assist in operating our Service (see Service Providers section below)
• Legal Requirements: We may disclose information when required by law, legal process, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information for other purposes with your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Active Accounts: Data is retained while your account remains active
• Account Deletion: Upon account deletion, we remove your personal data, profile information, notification settings, and login history
• Financial Records: Transaction records are retained for a minimum of 7 years for legal and tax compliance purposes
• Tournament Results: Historical tournament scores and standings may be retained indefinitely as part of the public competitive record
• Audit Logs: Security and administrative audit logs may be retained for compliance and security purposes

Your Rights and Choices

You have several options to control your personal information:

Access and Correction

You can access and update your personal information at any time through your Profile page.

Account Deletion

You may delete your account through your profile settings. Please note that account deletion requires that you have no pending withdrawals, no positive balance, and no unfinalized events.

Communication Preferences

You can manage your notification preferences including registration confirmations, prize notifications, marketing promotions, and SMS alerts through your account settings.

Cookie Preferences

You can manage your cookie preferences through the cookie consent banner that appears on our website, or by adjusting your browser settings.

Profile Visibility

You can control whether your profile is publicly visible or private through your profile settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" and "Last Updated" dates at the top.

For significant changes, we may also notify you via email or through a prominent notice on our Service. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.